OnlyLocal
Verified Independent

West Clay Heating & Air

Owned and operated by Stephanie Ostrander

Carmel, INhvac2-10 People
4.2(15 reviews)

About

Hello — I'm Stephanie, founder of West Clay Heating & Air. We've been quietly building a reputation around Hamilton County for 22 years. Our work is backed by a real warranty in writing, not a verbal handshake. Pricing is upfront and flat-rate — no surprises after we've torn into a wall. I'd be honored to earn a place on your speed dial. Demo listing

Years in business
22
Team size
5-10
Primary service area
Carmel, IN

Services

Ductless mini-split installHeat pump installationAnnual maintenance plansWhole-home humidifier installSmart thermostat installIndoor air quality testingEmergency 24/7 serviceAC installation

Service area

ZIP codes served:

  • 46032
  • 46033

Reviews

4.2
15 reviews
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Tim K.

May 2, 2026

Verified customer

Job is finished and works fine, just not blown away. Stephanie replaced our 20-year-old furnace right before a deep freeze, and the whole crew explained everything in plain English without talking down to us. They also took the time to answer every question we had, which we really appreciated. Fine for a basic job, not sure for anything complex.

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Vince P.

May 2, 2026

Verified customer

Would recommend to friends. Stephanie installed a new variable-speed AC and the upstairs is finally comfortable, and the whole crew took the time to answer every question we had. They also sent us photos of the progress while we were at work, which we really appreciated. Would call them again without hesitation.

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Caleb S.

May 2, 2026

Verified customer

Genuinely good work and good people. Stephanie and they installed a Mitsubishi mini-split in our bonus room above the garage, and they picked up after themselves every single day. Glad we picked them.

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Jessica Z.

May 2, 2026

Verified customer

Pretty frustrating from start to finish. Stephanie and the crew installed a new variable-speed AC and the upstairs is finally comfortable, and they showed up exactly when they said they would. Looking elsewhere next time.

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Spencer S.

May 2, 2026

Verified customer

All in all a great experience. Stephanie set up a whole-home humidifier and we finally don't get nosebleeds in winter, and the whole crew showed up exactly when they said they would. They also sent us photos of the progress while we were at work, which we really appreciated. Would call them again without hesitation.

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Pam H.

May 2, 2026

Verified customer

We're customers for life now. Stephanie and they set up a whole-home humidifier and we finally don't get nosebleeds in winter.

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Casey L.

May 2, 2026

Verified customer

Top-notch in every way. Stephanie and they added a smart thermostat and walked my dad through how to use it, and they wore booties in the house without being asked. We've already recommended Stephanie to two neighbors.

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Donna K.

May 2, 2026

Verified customer

Couldn't be happier with how this turned out. Stephanie and they diagnosed a ductwork airflow issue that previous companies just sold us on a new unit for, and they called the night before to confirm. If you're on the fence, just call them.

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Greg B.

May 2, 2026

Verified customer

We are so glad we found Stephanie and the team. Stephanie and they replaced a cracked heat exchanger and explained exactly why it failed, and they showed up exactly when they said they would. Ten out of ten — this is how it should be.

M

Megan S.

May 2, 2026

Verified customer

Solid work overall, would use again. Stephanie and they installed a Mitsubishi mini-split in our bonus room above the garage, and they took the time to answer every question we had. Would call them again without hesitation.

J

Jessica K.

May 2, 2026

Verified customer

Absolutely the best experience we've had with a contractor. Stephanie redid our return air ducts and the difference in airflow is night and day, and the whole crew had a clearly labeled truck and uniformed crew. They also explained everything in plain English without talking down to us, which we really appreciated. We've already recommended Stephanie to two neighbors.

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Theo S.

May 2, 2026

Verified customer

Solid work overall, would use again. Stephanie installed a Mitsubishi mini-split in our bonus room above the garage, and the whole crew had a clearly labeled truck and uniformed crew. They also took the time to answer every question we had, which we really appreciated. Would call them again without hesitation.

S

Susan W.

May 2, 2026

Verified customer

Top-notch in every way. Stephanie and they set up a whole-home humidifier and we finally don't get nosebleeds in winter, and they offered three different options at three different price points. Ten out of ten — this is how it should be.

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Diana V.

May 2, 2026

Verified customer

We're customers for life now. Stephanie and they replaced a cracked heat exchanger and explained exactly why it failed, and they left the worksite cleaner than they found it. Will be using them for everything from now on.

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Tim O.

May 2, 2026

Verified customer

Very happy with the job. Stephanie and they diagnosed a ductwork airflow issue that previous companies just sold us on a new unit for, and they left the worksite cleaner than they found it. Would call them again without hesitation.